Claim Details
Track the progress of your claim and view updates.
Dispute Description
I was overcharged for services not received for 3 consecutive months (September-November 2023). Despite multiple calls to customer service, they refused to issue a refund, claiming that the services were provided according to their records. I have evidence showing that the service was not functional during this period.
Company Contact Information
Email: support@telecorp.com
Phone: (555) 123-4567
Address: 123 Corporate Plaza, Suite 500, San Francisco, CA 94105
Next Steps
• Waiting for company response to legal notice
• Estimated response time: 10-14 business days
• If no response, will escalate to Phase 3 on Dec 15, 2023
Claim Created
Your claim has been submitted and is being reviewed by our team.
Support Ticket Filed
We've filed a formal support ticket with TeleCorp Communications on your behalf.
Company Response
TeleCorp has responded to the support ticket, denying the refund request.
Escalated to Legal Notice
We've prepared a legal notice to TeleCorp demanding resolution.
Legal Notice Sent
The legal notice has been sent to TeleCorp via certified mail and email.